Schedule downtime October 14th

Created by Support Team, Modified on Fri, 02 Sep 2022 at 05:09 PM by Support Team

Dear AlteumX users,

Due to recent declarations regarding cryptocurrencies, on behalf of the Chinese government, our main liquidity providers have been forced to end all services affecting our main ETH trading markets.


As we have already prepared and established new partnerships, we will be integrating new liquidity providers to remain operating within a global trading market.  As we work on this integration, we have seen this situation as an opportunity to enhance our platform and integrate new features including our UX upgrade. Therefore, we will undergo a platform downtime for the next 3 weeks. 


Please take note as our downtime will take place on October 14th, 2021. 


For those of you who wish to withdraw or cancel any open orders before downtime, we will be supporting withdrawals until October 13th, 2021 10:00 pm (UTC-5). After this, all open orders will be automatically canceled and all assets will be placed in cold storage to safeguard their security.
Once our platform is up and running you will be able to access your accounts again. 


We sincerely apologize for the inconvenience


- AlteumX team

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