Forgot my password

Created by Support Team, Modified on Fri, 02 Sep 2022 at 05:27 PM by Support Team

1. Open www.alteumx.com and click on Sign in at the top right of the AlteumX website

 

sign-in-alteumx.png2. Click on "Forgot Password"

forgot-password-alteumx.png

 

3. Write your "Email" and click on "Send Reset Email"

Screen_Shot_2022-06-07_at_10.25.33_AM.png

4. An email will be sent with a verification code. This code will be valid for 24 hours.

5. Copy the Verification code.

6. Enter a new password. Remember that your password must contain at least one uppercase letter, one lowercase letter, and a number. 

 

Screen_Shot_2022-06-07_at_10.30.20_AM.png

7. Click on Reset password.

Congratulations, you have reset your password! Don't forget that, from this point forward, you will be required to enter the new password each time you log in. 

NOTE: If you're facing any trouble when trying to reset your password, please contact our support team by sending an email directly to support@alteumx.com

 

 

- AlteumX Team

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