An account will be blocked if:
The login password is entered incorrectly 5 times, the account will be blocked. After 24 hours, the account will be unlocked automatically and you can log in again or click “Forgot Password” to reset your password.
NOTE: Log-in and withdrawal will be disabled for 24 hours once the password is changed.
- AlteumX Team
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article