How to withdraw crypto

Created by Support Team, Modified on Fri, 02 Sep 2022 at 05:39 PM by Support Team

1. Open  www.alteumx.com and Log in.

2. Click on "Wallet" located at the top bar

Screen_Shot_2022-06-07_at_12.59.50_PM_copy.png

 

3. Inside de "Balances" tab, select the coin and click on "Withdraw"

Screen_Shot_2022-06-13_at_12.16.48_PM_copy.png

 

4. Enter the requested information to proceed with your withdrawal

  • Enter withdrawal amount

  • Enter withdrawal address

  • If required - Select withdrawal method (Only available for currencies that support different withdrawals methods)

Screen_Shot_2022-06-13_at_12.19.57_PM.png

 

5. Click on "Withdraw"

 

 ⚠️ Withdrawal processing time takes about 30 minutes on average to verify deposit details on other wallets or exchanges after the withdrawal execution. 

⚠️  After executing the transaction, a unique transaction number called a transaction ID (TXID) is created on the blockchain, TXID. This can be found in the withdrawal history (located in Wallet, under the withdrawals tab)

⚠️  The post-transfer process is an automated part of the blockchain network and AlteumX cannot intervene.


- AlteumX Team

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