Privacy Policy

Created by Support Team, Modified on Fri, 02 Sep 2022 at 04:20 PM by Support Team

This privacy policy (“Policy”) describes how Alteumx International, S.A. and its affiliates (collectively “AlteumX”, “we”, “us” or “our”) collect, protect, and use personally identifiable information (“Personal Information”) that you (“User”, “you” or “your”) may provide through this website (“Website”), and how we protect and use it; as well as on the products and services provided by us (hereafter “Services”).


Keeping your information private and secure is very important to AlteumX. Therefore, we take a great deal in protecting your Personal Information and want you to feel secure when you use our Website or Services. In general, you can visit our Website or use our Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. Nevertheless, if you want to access some of our Website's features and/or Services, you will be asked to provide certain Personal Information, which we will process for the purposes described hereunder.


Legal name, address, birth date

Account creation process, answering any requests that you may submit on our Website, and managing the provision of our Services

Email address

Account creation process, answering any requests that you may submit on our Website, conducting customer satisfaction surveys and news-related emails

Payment information

Payment for the provision of Services as well; we may use a third-party payment processor for this feature
StatisticsImprovement of overall performance and experience at our Website and in the provision of Services



AlteumX will retain and use your Personal Information for the period necessary to comply with the provision of Services (“Retention Period”) and it will be stored within its servers. Therefore, if the Retention Period is still valid, you have the right to access, the right to erasure, the right to rectification, and the right to data portability of your Personal Information; once the Retention Period expires, your Personal Information shall be deleted from our servers.


AlteumX shall not share your Personal Information with third parties without your express consent. We will share certain Personal Information with our affiliates and providers in order to provide our Services (“Third-Party Providers”); notwithstanding the foregoing, all information provided by AlteumX to Third Party Providers in connection with the provision of Services shall be treated as confidential information. AlteumX may also share non-personally identifiable information in order to improve our aggregate reporting while using analytics tools and other related service providers.   

Third parties may use cookies and other storage technologies to collect or receive information from our Website or Services and use that information to provide target ads. If you’d like to opt-out of the collection and use of information for ad targeting, send us an email at

Notwithstanding the aforesaid, AlteumX may share your Personal Information, if it is required by a legal process or subpoena from a public authority within or outside your country of residence.



Your Personal Information will be secured in accordance with the current industry and technology standards regarding security information, however, the internet is not a secure environment, therefore we cannot ensure or offer any guarantees that your transmissions are completely private and secure, even if your Personal Information is encrypted.



Our Website and Services use cookies to help us personalize your online experience. Cookies are pieces of data that a web page server sends to your hard disk while you are navigating through it. We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You can either accept them or decline them. For more information about the cookies we use please read our Cookies Policy.



Regarding marketing purposes; AlteumX will require your prior express consent, so we can share with you our personalized information.



In any case, you have the right to access, request to rectify or delete, object to the processing of your Personal Information as well as request to receive your Personal Information in a simple format.



You acknowledge and recognize that you have read this Policy and agree to be bound to all its terms and conditions. By using our Website or its Services you also agree to be bound by this Policy. If you do not agree to be bound by this Policy, please refrain from providing any Personal Information through our Website or Services.



If you have any such requests about your Personal Information, please send us an email at



AlteumX reserves the right to discontinue or amend any section of this Policy at any time and will notify you of any material changes to the treatment of Personal Information. Any updated version of this Policy will be effective immediately upon posting on our Website.

This Policy shall be governed by the laws of the Republic of Panama, without respect to its conflict of laws principles. You agree to submit to the personal and exclusive jurisdiction of the courts located in Panama where this Policy was issued and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Also, AlteumX collects and further processes personal data pursuant to Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices, and agencies and on the free movement of such data (repealing Regulation (EC) No 45/2001).


Last updated: August, 2022.

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