Identity Verification Level 2

To verify your account as Level 2 and increase deposit and withdrawal limits, we need proof of your identity to proceed.

We use Stripe to process your documents faster and to protect your identity. Therefore, data will be stored and may be used according to the Stripe Privacy Policy and Alteumx Privacy Policy.

To proceed, have some form of identification and be ready to take a selfie

HOW TO VERIFY MY IDENTITY LEVEL 2

1. Open www.alteumx.com and Log in

2. Click on the user icon at the top right and select Settings

3. Click on "Identity Verification"

4. Click on "Complete Level 2 Verification"

5. Select Source of Funds

6. Select how are you going to verify your document. Click on "Continue"

7. Select the type of document you want to verify. Click on "Continue"

NOTE: depending on the country, the type of documents that can be verified, may vary.

8. Upload a photo/Take a picture of the front of a valid ID.

⚠️ Don't edit your photo.

⚠️ Make sure the ID is fully visible and in focus.

⚠️ Make sure the document is valid and not expired.

9. Upload a photo/Take a picture of the back of your valid ID.  (For passport identification, this step will not be required)

⚠️ Don't edit your photo.

⚠️ Make sure the ID is fully visible and in focus.

⚠️ Make sure the document is valid and not expired.

10. Take 3 self-taken photos. The image must be high quality and no larger than 10MB.

⚠️ Look directly into the camera and include your upper body.

⚠️ Do not wear sunglasses or hats, nothing to hide your face.

⚠️ If you're wearing glasses on your ID photo, wear them in your selfies.

11. Click on "Continue"

12. Your verification process will begin. Be patient and wait for the review. Under normal circumstances, the audit can be completed within a max of 24 hours. 

-  AlteumX Team